Site managers play critical roles in the janitorial industry. They are entrusted to deliver on your contracts and keep your customers and employees happy. One way you can ensure your site managers are helping drive your business forward is to reevaluate how you incentivize them so you’re rewarding based on a holistic picture of performance. In this session, we'll show you the retention metrics you should be monitoring and dive into how to capture them. We’ll also discuss ways to balance your incentive programs between work efficiency and employee engagement/retention.