With High Unemployment rates over the past decade, our industry has had the best retention performance since the early 80's. But the world has changed, and so must our strategy for attracting and retaining quality custodial performers. Learn from two 25+ year veterans in contract cleaning how to repurpose or recycle retention strategies of the past into successful action plans for the future. Drink your coffee and come ready to participate; you WILL generate at least five new, low cost ideas to reduce turnover.